7 Ways to Create the Online Reputation You Want

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Whether you have your own business or not, managing your online reputation is imperative in today’s highly Internet savvy world. The things you said on social media will haunt you for the rest of your life if you’re not careful. Something you said innocently as a teenager might still be out there and come up if an employer searches for you. Thankfully, you can manage your online reputation if you know what to do.

Blogging What You Want People to Know 

Practicing daily blogging is a good way to keep your name and brand in front of readers and on top of search engine results. A blog post doesn’t have to be long, or in-depth to be effective. You simply need to know why you are writing it, to whom you’re writing it in order to be sure that you choose topics related to your niche of importance to your audience.

Use Article Marketing to Educate Your Market

Article marketing isn’t dead, it’s just changing. It’s still an important way to get the word out about your brand. It’s a good way to educate your market about the need for your products and services in general. For instance, if you sell a specific moisturizer you might write articles about caring for the skin, and what types of ingredients are good and bad for the skin. Let your short bio at the bottom of the articles lead them to your website.

Use Social Media Strategically

Be careful on social media. Use it strategically. If you’re on Facebook sharing away with your friends and relatives be sure to check and double check your privacy settings. You don’t want something innocent there to corrupt your business message. Keep business and your private life as separate as possible. In other words, don’t over share. Share enough, but keep it simple.

SEO Gets You Found

Search engine optimization is more important than ever. You may wonder what it has to do with your online reputation but if no one can find you, you’re not going to have a reputation at all. Keep up to date on new rules as they become available. Each search engine tells you in no uncertain terms how to optimize your pages for best results. Follow what they say and you’ll get better results. You can also use a service like HubSpot’s Marketing Grader to find out how well you’re doing.

Google Alerts for Monitoring

Use Google Alerts to set up a notification to your inbox any time your name, brand, product or any keyword you want is mentioned on the Internet. This is a great way to monitor your business buzz as well as stay ahead of the game when it comes to new products and services. Google Alerts is a great way to keep informed on any topic you choose.

Bury Don’t Erase

When you find information about yourself you’d rather people not have, it’s important to seek to bury the information rather than erase it. It can be very difficult to erase information, especially if it’s true. Even slanderous information can be very expensive to get rid of and won’t always work. The best course of action is to bury the information with great search results, if the information you don’t want people to see is on page four, it’s going to be almost nonexistent anyway.

Be Transparent

This advice might seem counter to the advice above. However, if you ever do something wrong and learn from it in your business, it’s best to be open about it. Write a blog post about what you learned, write a book about it, and you can turn what could have been truly business killing news into something positive. But, remember that being transparent about your business has nothing to do with your personal life. Keep personal and business as separate as possible.

 

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Looking for a someone to  patiently explain social media to help you understand the best ways to use Twitter, Facebook, Instagram and YouTube?  Send me a message using the contact form below

I look forward to hearing from you!

Lynn Cooper

 

How to Optimize Your LinkedIn Profile

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Whether you’re a business owner trying to ramp up your startup’s connections or a recent graduate looking to secure post-grad opportunities, yourLinkedIn account is crucial to landing new-found opportunities. LinkedIn is an excellent online networking tool that can assist you in building vital professional relationships.

Finish what you’ve started

First impressions are everything. Think of your LinkedIn profile as your one shot. Thus, your LinkedIn profile should list your current position and at least two previous roles, academic institutions attended and contact information which will then make your profile 100% complete, according to LinkedIn’s standards.  Take the time to fill out the descriptions, listing your duties and inject keywords relevant to your industry.  Ask yourself, what would others type in the search box to find someone with my skill set?

Put your best foot face forward

Browsing through most social media sites, you’ll notice a majority of the profile photos are not professional. These laid-back photos are acceptable for personal profiles, but, since LinkedIn is a professional’s playground, promoting yourself or your brand without having professional photographs can drastically alter the way you and/or your business is viewed.

Studies show that LinkedIn profiles with appropriate photographs are much more likely to get clicked on than those without.  So, even if you don’t have a professional photo, taking one with a high-resolution camera in conjunction with appropriate lighting, clothing and background is better than having no photo at all.

Reach out

Perform a series of searches to locate people you know by name via the search box. Once you’ve identified these contacts, click the connect button to add them to your network.  Send a custom message to the person within the invitation, especially if you’re not in constant communication with the individual. Once you’ve made a significant amount of connections, you should view the “People You May Know” page to review colleagues you may have missed.

Request meaningful recommendations

Take the time to reach out to your supervisors and closest colleagues to obtain quality recommendations prior to sending a request on LinkedIn, and explain the importance of their recommendation.  Once they have completed your request, take a moment and thank them and consider returning the favor by recommending them.

Get those apps

Third-party applications approved by LinkedIn allow you to customize your profile and showcase your work products. You may have crafted a white paper or presentation that can be of value to your industry; consider sharing it with your network via SlideShare which you can connect to your LinkedIn account. Perhaps you’ve penned a blog article, add the WordPress app so you can share you’re expertise.

Take time to explore the infinite amount of tools and features that LinkedIn offers. It’s like a gold mine for those who want to take advantage of connecting with other professionals, establishing thought leadership and creating new opportunities.

Have LinkedIn tips? Share your best practices in the comments section below.

LinkedIn launches Targeted Status Updates for Brands

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Thanks to the LinkedIn Gods, you can now select a target audience for updates shared on your LinkedIn Company Page.  You can specify your target audience by company size, industry, job function, seniority, geography and whether they are employees of your company or not. Targeted Status Updates were launched to select LinkedIn customers and are now available to all Company Pages.

Click video below to learn more

Don’t forget to share this article with your network!

Can your business afford a social media mistake?

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Before you think of assigning an intern to manage your corporate social media… think again!

In general, most companies post news and articles related to their services and products. They also post events, photographs, tips and other information that aligns with their company’s direction.

This information gathering takes time. One way to solve the posting bandwidth issue is to assign the social media updates to an intern. After all, interns are social-media savvy and inexpensive, right?

However, if the employees posting to social media sites aren’t in the loop about the latest projects, releases, initiatives, or other organizational goals, they may find it difficult to know what to say. What they post may not align with your company’s mission.

According to A Social Primer for Technical CommunicationIntercom. June 2011, an intern or young staffer may not have the knowledge needed to guide the social media endeavors with the right direction. It states:

“Someone must have ownership of the social media strategy. The initial reaction is to look to the new intern or the youngest employee because he or she is probably using many of the tools, but this can be an unsuccessful choice. An individual’s goals do not always align with a company’s goals. Individuals are often looking to share personal thoughts, photos, and news with family and friends—probably not the same goals as a company. The strategic choice is someone who understands the mission of the company, the goals of implementing the strategy, and how the tools and the message delivered therein, may have positive or negative effects.”

In other words, although it may seem logical to designate a young, social-media savvy employee to handle the social media updates, such an employee may not have the right information and direction to post in alignment with the company’s goals.

Your corporate social media presence can help garner or lose clients. There have been numerous articles and case studies where social media faux pas have severely hurt businesses bottom line.

So ask yourself

  • How much supervision and coaching will this individual need to complete this task?
  • Does this person have the communication skills and professionalism needed to represent your business globally?
  • Does this person have the research capability to find relevant information to post on your corporate social media profiles?

If you answered negatively to any of these questions then this is not the person to consider and you may be better suited to retain a professional strategist.

While we understand that some organizations may not have the financial resources to outsource, we strongly suggest that you invest in training for the intern or young employee is implemented prior to them taking on this task.

If your business has hired an intern to manage social media what has been your experience? Was it positive or negative? Please share.

 

 

How YOU can use LinkedIn for professional and business success

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We started the week off at AARP Foundation, giving a talk regarding LinkedIn and its benefits. We thought it would be beneficial to share some of the insights provided to our readers.

LinkedIn is the largest social networking site for professional networking. LinkedIn has millions of professionals who are exchanging information daily. LinkedIn is different from other social media sites like Facebook and Twitter, which are basically used for personal reasons. LinkedIn gives you the ability to build connections with professionals who are in similar fields or professions. You could reconnect with college classmates, former colleagues or new clients.

LinkedIn can be used for professional networking as well as for business networking. LinkedIn offers a separate page for companies and businesses.  Thousands of companies have registered with detailed information about their employees.

 Here are some ways a professional and company can use LinkedIn for achieving success.

LinkedIn for Professionals

LinkedIn gives the best possible option to professionals for exchanging the business information.  In LinkedIn you can find people from CEO’s of a Fortune 500 companies or even recruiters to find your next employer.

By using LinkedIn you can find experienced professionals and experts related to the field of your work. You can ask for suggestions or advice related to your career or work. If you are an expert, you can also contribute your knowledge, to others by joining groups or answering questions in the ‘Question & Answer’ area.

Moreover LinkedIn also offers separate section known as LinkedIn Answers. Suppose you have an issue with a project, you can post your question and can get the answers from industry experts.

Group Discussions– There are many groups related to your industry, you can join these groups and can participate or start discussion on any topic related to your fields. Comments and thoughts of various experts will help you in enhancing your knowledge.

 These are some of the many features and applications, professionals can utilize in LinkedIn.

LinkedIn for business

LinkedIn offers lots of applications and feature to businesses, some are:

Recruiting– Businesses can find potential candidates with minimal or no cost, by posting the jobs in LinkedIn so that users, who are seeking employment, can apply.

Company Profile- Companies can register a profile and provide information such as number of employees, company achievements, locations and etc.

Lead Generation –Working for leads can be time consuming, but LinkedIn gives you a great resource by working with your professional connections.

 With the information we’ve provided it’s obvious that by investing time and effort, LinkedIn can help professionals and businesses to grow careers and generate profit.

How are some ways in which you have used LinkedIn for professional or business gains?

Is your reputation on the line because of social media?

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Benjamin Franklin once said ” It takes many good deeds to build a good reputation, and only one bad one to lose it. ” Social media has become a part of our daily lives, in fact for some it has been their only form of communication/interaction.  I truly love connecting with individuals on Facebook, Twitter and LinkedIn for personal and business reasons yet I cannot express enough to my cohorts that the social in social media is misleading.

Below are two examples of personal social media accounts that cost the individual their jobs!

Gilbert Gottfried – Fired from Aflac over offensive Twitter posts

Comedian Gilbert Gottfried was fired by employer Aflac, for whom he was a spokesperson, for making at least two jokes about the recent tragic events in Japan. Gottfried, whose voice served as that of the Aflac duck, isn’t known for either tact or good timing; he famously made a 9/11 joke just three weeks after 9/11 happened. And the comedian’s Twitter stream is replete with jokes that some might describe as tasteless or insensitive.

Read more here via Mashable http://mashable.com/2011/03/15/gilbert-gottfried-japan-twitter/

Dawnemarie Souza – Fired by American Medical Response for “online badmouthing”

Former medical technician Dawnemarie Souza was fired on December 1, 2010 for using vulgar language to criticize her boss on Facebook after he denied one of her requests. Several co-workers joined in on the thread, making similarly negative comments about the supervisor. Souza made these comments from her private account on her own time and on her own computer. Her case received national attention regarding employers social media policies. Her case was eventually settled with her former employer.

Read more here: http://money.cnn.com/2011/02/08/technology/facebook_firing_settlement/index.htm

These two individuals will now have a track record that will follow them for life and I would hate for something like this happening to you. So, I encourage you to THINK before you POST anything as  it estimated that more than 68 percent of employers do a Web search on job applicants as part of their hiring procedures. More than half of them admit to not bringing someone on board because of negative information they found online. Also do not post any negative information about your employer online unless you want to get fired – remember if you post it anywhere someone could see it. If your unhappy with your job then its time to move on not tweet about it!! As my mother would always say – “Don’t burn your bridges

So when was the last time you used GOOGLE to perform a search about you?  Well.. what are you waiting for…

If you need any assistance with social media please email me at sociallyahead@gmail.com

All the best,